Board Thread:Questions and Answers/@comment-33532122-20181128172123/@comment-33717373-20181218234601

KO Kid Harry wrote: RAWGiants wrote: Mmabelgium wrote:

RAWGiants wrote: I just finished rank 2 and the box with rewards from rank 2 just pop up on my screen ,and when I touched to open in booom it is gone ,not in my inbox ,no Dariush H2H ,and its not the first time that it happent to me but its the first time that I sent a ticket about it .Did this happent to anyone and if yes did you get the right box from them or only the fighter from that box ? Not the same specific thing. But I have had a couple of missing rewards over the years. Contact EA..they will handle it. In most cases it took them a couple of days but they delivered the right thing. I only had 1 mistake happen..i didnt get my login reward..a random FW fighter pack. They send me Cruz CE with 20 matching abilities. Happened over 3 years ago I think but still a fond memory. So dont worry bro..it will be fixed but probably not immediately. WTF ?! They just closed my case without answering to me and no reward is sent to me !!

Well ur lucky man Cruz CE is a hell of a fighterand not many players have him plus the fact that his CE is gone I mean they dont give that edition anymore to us. HELL!!! Personally never happened to me .. but I've ever heard something like that, stay persistent bro send another ticket! if they say : we can not give you this package .. say you want one of your choice :) ! like random  ce2.. np..iconic

And the case just appeared again but I couldnt find any Reply button there only Resume and that button were sending me in another page where I was asked for my number and I didn't wanted to give it to them..I had to open 4 tickets ,at first they asked me to clear data&cache of the game and restart my phone and I did those then +500 files came when I opened the game but not the box that Im missing ,then they asked me for my Persona ID and Username and again what rewards I am missing and I told them everything ,then they asked me about a Nucleus user and I don't have it or I just don't remember that I ever had a Nucleus user ,then they asked me again for my Persona ID and Username and the rewards that Im missing and I sent all the informations again ,now Im waiting for their respond again..heelll all this for a fucking box ,if they won't send it to me tonight I will give up ,I can't spend the whole week by opening new tickets and telling them the same informations again and again ,fuck it at least is Dariush and not one of my favorite fighters ,but of course I miss those 100 abilities energy and perks..but again fuck it if they don't send those to me tonight I will just give up its not the end of the world.