Board Thread:Questions and Answers/@comment-31529160-20180405164720/@comment-35081155-20180420140858

Lol they have NO freaking clue. They didn't know what head-to-head was when I was talking to them, and no clue about seasons and ranks either. Just the same old rehearsed bs sentences.

I think it's just one guy updating the files and the game, and the rest are just customer service with copy & paste rehearsed lines "being a fellow gamer I know how frustrating that can be for you, being not able to get your rewards...etc, etc."

I contacted 3 customer service reps now. All three used the above line, all three said they'll get a "specialist" to have a look at it, all three closed my case after getting of chat or the phone LOL. This is comical.

Time to say goodbye EA!