Board Thread:Questions and Answers/@comment-33113496-20180910002927/@comment-33113496-20181002210246

YakuzaUFC wrote: Nz Ufc player wrote: I tried many times this is the error showing I am into this game for almost one year now. I never had this issue before. I didn’t change the device as well. And the user I’d it is showing in the picture was not mine. Mine is S30AceptAllWIKI. I assume that you don't remember what your original Persona ID was either, correct? That could have been the key to fixing this problem. You can still try to contact EA Support and ask them to help you but I assume that they will just ask you for your Persona ID so I would not have too high hopes.

Maybe you could tell them what Facebook account is linked to your UFC Mobile account and maybe they could look that up. I would personally contact them through live chat at first and if that doesn't solve it try to email them. Other than following this advice I don't know if we can help you anymore, I wish you good luck in getting back your account. looks like he is still linked to his account, but in the picture we only see the guest account because the ea server does not want to connect  his account .. @Nz Ufc go to your facebook account and sign in on pc, tell us if you can sign in.. It could also be that your FB is banned!. otherwise like yakuza says ..., contact costumer service is the only way ..hopefully you still have old screenshots.. good luck man!!