Board Thread:Questions and Answers/@comment-33532122-20180504160111/@comment-33187020-20180608145344

EA makes me a thief EA makes me a thief I sent them pictures of how people get a reward,

Thanks for contacting EA Help!

My name is Ajay and I would assist you with this issue. Having reviewed your case, I came to know that you were missing rewards. Being a gamer myself, I understand how it feels

So there are some rules and limitations as per the process which we all have to follow up. As per the process I am providing you a disclaimer please read and reply us.

Here is the disclaimer:- "Making a false claim is against our gameplay rules. Breaking the rules makes it hard to provide a fun, safe, and secure environment for you and all players. If you make a false claim, we may need to suspend your gameplay or even close your account. Bearing this in mind, would you like for us to proceed with your investigation ?" (Yes/No).

Please provide the following information to assist in our investigation:

1.Name of the event you completed 2.Name of the reward you were supposed to receive 3.Date of incident 4.Type of request (Compromised account; Failed auction; Failed to grant reward; Failed store / marketplace purchase): 5. Account details (email and user id) 6.Screenshot you have completed the event

Please visit the below link to know how to attach the screenshot:

https://help.ea.com/en-us/help/faq/how-to-attach-a-file-to-your-ea-help-ticket

So, you have contacted us regarding missing rewards and I requested you to provide some information.

We look forward to your reply.

Should you have any further questions regarding this or any other issues, please do not hesitate to let us know.

You can also find answers to common questions on our Help Center at http://help.ea.com, or ask our community experts by visiting Answer HQ at http://answers.ea.com.

Thanks for contacting EA Help.