Board Thread:Questions and Answers/@comment-31529160-20180105154458/@comment-68.41.96.241-20180205175049

I've been through the process of filing ticket after ticket with EA customer service until I found someone willing to help me. You have to be persistent, because a lot of the people that answer the phone will tell you that nothing can be done. Eventually you will find an employee that takes pride in helping customers. It's frustrating, but there really are a few great customer service reps at the company. It just takes a while to find them.