Board Thread:Questions and Answers/@comment-31529160-20180202190821/@comment-68.41.96.241-20180209190646

I'm not the guy to defend corporate greed in any situation, but if you are not willing to spend money in the game, why would any business go out of their way to please you? I agree that EA doesn't have the best customer service, but unless you buy gold, you're not really a customer. EA is no better or worse than any other profit seeking corporation. Whenever I file a ticket, I always point out the money I've spent, and I always got my situation resolved eventually. Sadly though, the time you spend doesn't put money in their pockets. Buying gold affects their profit, so they will help a spender better than someone who doesn't spend money.