Board Thread:Questions and Answers/@comment-33532122-20180615160228/@comment-1.64.12.241-20180620005639

BryanMac wrote: Bekim Beko Zenuni wrote:

1.64.12.241 wrote: Dang: I completed this event, but didn't get any prize yet. Anyone else having the same issue?

I just sent a ticket in, so I'll let you know how it goes in case anyone else has the same problem.

Me no,complain to mf EA,oh ok i was in a hurry. Have you guys got your reward? Did EA respond to your ticket? To be fair to EA, they replied to my ticket pretty much immediately- I guess there's an automated response where they ask for details, so I sent the details, but then I got another guy saying he'd look into it that looked more detailed. Within a few more hours they sent another mail saying they know I should have got the reward, and it should be on the way.

Now, I don't *have* the reward yet, so it's not 10/10 to EA customer service, but they haven't jerked me around like they have some of the other guys on this forum. We'll see. The last mail EA sent said to give it 24 hrs, then get back to them if it hadn't arrived yet.