Board Thread:Questions and Answers/@comment-109.98.111.138-20180419032412/@comment-2601:403:2:EF0C:94FD:340D:CCCB:1239-20180502215642

Artlessart wrote: 93.84.16.103 wrote: I've finally got it. You know what? I wrote them that I knew they were proposing a regular fighter pack to the people with the same issue. And then I asked them 2000 gold instead of Coleman. They wrote back almost immideatly and asked for in-game ID. Five minutes later I received my reward.

I call BS on that (no offense). I have tried every tactic in the book. Everytime they gave a stock or similar response. Best offer was a random fighter pack, and after I replied to that they stopped communicating.

Also gave my player ID a few times to them to different reps, all to no avail.

If I might ask; do you have a screenshot of what you said to convince them to reward you straight away? I believe him or her. It all boils down to catching the right person at the right time. I was the one that waited a month for my reward, but I wouldn't have gotten shit if I would have relied on the first 5 or 6 people I talked to. I wish I remembered the dudes name that helped me. He basically told me that the other workers just lie, and pass the buck until the person with the complaint gives up. I was told my situation was impossible to fix, at least 3 times before I finally talked to someone helpful. They probably have different techs in different regions too. The guy that was really cool had a strong Indian accent, and was a little hard for me to understand, but he didn't try to bullshit me, and we got it resolved.