Board Thread:Questions and Answers/@comment-35737678-20180530225658/@comment-31529160-20180530233919

Well, you do the same as you did in S26. Send your screenshot of rank 1 to their customer care through the game link and hopefully they'll send it to you. It's best to always have atleast one screenhot of rank 1 every season because you never know when a problem might arise.