Board Thread:Questions and Answers/@comment-81.83.138.98-20180905074957

I requested the EOS reward and the reward boxes I missed out on last season. This is ea's reaction. They don't even know that there is no actual season right now.. Omg I received this email yesterday.

My name is Rhythm, and I'll be following your case from here.

I would like to inform you that this is a known issue and we have been receiving similar kind of contacts from other players as well. Our developers are working hard to fix the problem in timely manner. We request some time to get the issue fixed.

In the meantime, I would suggest you to use the "Shuffle Option" in the H2H matchmaking.

This is to summarize the contact, we've informed you about the known issue.

Should you have any further questions regarding this or any other issues, please do not hesitate to let us know.

You can also find answers to common questions on our Help Center at http://help.ea.com, or ask our community experts by visiting Answer HQ at http://answers.ea.com

Thank you again for contacting EA Help. 