Board Thread:Questions and Answers/@comment-109.98.111.138-20180419032412/@comment-34779323-20180427215446

BryanMac wrote: How is it going guys about your EoS? Have you all received yours? No bro. Still waiting for my EoS reward. I had a chat with a customer service advisor and he told me the same story that "we are aware of the problem. Many other users are also reporting it. Our studio team is currently working to fix it. All eligible players should receive their rewards very soon."

I also received an email regarding a ticket I filled some days about the EoS reward. This person apologised for inconvenience and in return offered me a random fighter pack. I knew that this random pack would contain a duplicate yellow or grey rarity fighter so I replied (just in case) that I don't want a random fighter pack. I just want my EoS reward for H2H season 26. I've seen many customer service representative close the case after giving a random fighter pack and I don't want that to happen to me.