Board Thread:Questions and Answers/@comment-107.77.94.116-20170108065337/@comment-107.77.94.46-20170111050308

Customer service is abysmal. Talked to support team who did not seem to have any clue about the app. They kept asking me if I logged into Game Center, and I repeatedly told them, "No, the only options are guest or FB." I don't even have Game Center and it's not on the latest iPhone update. Tried connecting via phone again, and kept getting re-routed to wrong department and was on hold for eternity never getting through. Checked my case number which they marked as resolved, so I had to reopen it. If I don't get my content back or a refund of m purchases I'll never play this god forsaken game again.