Board Thread:Questions and Answers/@comment-33113496-20190202054056/@comment-37324932-20190319163604

Canadian hustler wrote: Is anybody still waiting for brock xase to be dealt with?

I received a refund a while ago. All you need to do is file a complaint through the "contact us" tab in the game. They responded very quickly to me. However, I've heard from others who had problems getting a quick response. I'm not sure if this matters, but I am an active player who has purchased hundreds of dollars in gold in the last 18 months, so maybe they give priority to paying customers over players who dont spend money. Just a thought.