Board Thread:Questions and Answers/@comment-83.54.22.218-20170501201506/@comment-31529160-20171124073804

Some of the advisors there are of no help, it'll be best to have filed the complaint immedately after 24hrs from when it ended. Renewing your case would link you to another advisor and I hope you get one with understanding but most likely they won't give it to you as it past for so long now. Just give it a try though